Turn happy customers into public reviews
Whether your customers use Google, Openrice, Dianping or Tripadvisor, one NFC + QR stand on the counter catches them all. New Google reviews reach you on WhatsApp with an AI reply draft, plus a weekly report.
- About 2 min
- to set up
- About 30 sec
- for a customer to review
- Instant alerts
- for new Google reviews
Pilot shop data will be published after launch.
How it works
Three steps. Reviews start the day we install.
- 01
We install the stand
We bring the NFC + QR stand to your shop, place it at the counter and link it to your Google Business Profile and other platform buttons.
- 02
Customers tap to review
A phone held near the stand (or scanning the QR) opens your review page with a one-tap Google button. Unhappy customers can message you privately instead.
- 03
You get notified on WhatsApp
New Google reviews are pushed to your WhatsApp with an AI reply draft. The dashboard shows taps, review trends and tourist ratio.
Why a subscription instead of a one-off sticker?
Both get customers to your review page. The difference is what happens next.
SwishReview monthly
- Stand and review page
- Instant WhatsApp alert for new Google reviews
- AI replies: auto-post on Google, one-tap copy elsewhere
- Weekly report
- Customer voice and tourist insights
- Change the page anytime
- Free replacement if the stand breaks
- Cancel anytime
One-off NFC sticker
- No alerts
- No reply tools
- No reports
- Nobody fixes a broken link
- Switching platforms means a new sticker
- No on-site installation
- Cheap (one-off)
A sticker is just a link. What actually grows and improves your reviews is the alerts, replies and ongoing adjustments behind it.
Why are customers more willing to review via NFC?
The lower the effort, the more people write.
No searching for your shop
One tap opens your review page. No typing, no scrolling through results.
Done on the spot
At checkout, while waiting or on the way out, not something to remember at home.
No app to install
NFC and QR are handled by the phone itself. Nothing to download.
About 30 seconds
Open, tap the stars, write a line, send. Usually under a minute.
Feels modern
A tap-to-open interaction signals a shop that cares, and customers respond.
Never the wrong shop
The link points straight at your profile, so no picking the wrong name from a list.
The customer experience, before and after
Same customer, same review. The difference is whether they have to go looking.
Before
About 3 to 5 minutes- 1Open Google Maps
- 2Type the shop name
- 3Pick it from similar names
- 4Find the reviews tab
- 5Write the review
Now
About 30 seconds- 1Tap the stand
- 2Review page opens
- 3Rate and send
Five steps become three. Customers do not have to remember or find your shop name.
What you get
NFC + QR stand
One tap on iPhone and Android with NFC; older phones scan the QR.
Multi-platform routing
Google first, plus optional Openrice, Tripadvisor, Dianping, Xiaohongshu, Meituan, Facebook and Instagram.
WhatsApp alerts
New and negative Google reviews pushed to you, no need to keep checking Google. Other platforms are routing only.
AI replies
Positive Google reviews get an automatic reply (you can switch it off). Negative reviews, questions and other platforms get a draft you read, then copy and paste in one tap.
Tourist ratio
Estimated from review language and source, so you know which languages to greet in.
Dashboard
Taps, review count, average rating and time-of-day distribution on one page.
Plans and pricing
Monthly, quarterly or yearly. Cancel anytime. Prices in HKD.
Basic
Put a review entry point on the counter
HK$99/ month
Plus a one-time HK$299 setup fee
- •One NFC + QR stand
- •Review landing page (Google first)
- •Tap and review statistics
- •Instant WhatsApp alert on negative Google reviews
Pro
Alerts, replies and reports on autopilot
HK$299/ month
Plus a one-time HK$299 setup fee
- •Everything in Basic
- •WhatsApp alert for every new Google review
- •AI replies: auto-post on Google, one-tap copy elsewhere
- •Weekly WhatsApp performance report
Premium
We manage it, you watch the results
HK$499/ month
No setup fee
- •Everything in Pro
- •Managed Google Business Profile
- •Openrice profile optimisation
- •We reply to reviews for you
Pilot shops wanted
We have just launched in Hong Kong and are looking for the first restaurants, retail and service shops to try it and tell us what to fix.
- ✓In-store demo and installation, no payment upfront
- ✓Priority support during the pilot
- ✓Your feedback shapes what we build next
Frequently asked questions
What if a customer's phone has no NFC?
The stand also carries a QR code, so any phone with a camera works. NFC is supported on iPhone 7 and later and most Android phones.
Is this allowed under Google's review policy?
Yes. We do not gate reviews: the page shows both "Leave a review" and "Tell the owner privately", and any customer can review publicly. We never offer discounts or gifts for reviews, which Google prohibits.
Can I cancel anytime?
Yes. Cancel before the end of the current period and you will not be charged again. The stand is non-refundable and stays with the shop.
Do reviews on other platforms trigger alerts too?
Only Google offers a review data interface, so new Google reviews are alerted instantly. Openrice, Tripadvisor, Dianping, Xiaohongshu, Meituan, Facebook and Instagram are routing only; you check those numbers yourself.
How long does installation take?
About 30 minutes on site: placing the stand, linking your Google profile and testing alerts.
How are multiple branches priced?
Basic and Pro are per shop. Premium includes up to 3 branches.
Book an in-store demo on WhatsApp
We bring the stand to your shop. 30 minutes, no payment upfront.